Schedule Appointment with Ninety Nine Hair Co

A consultation is required for new clients to discuss hair type, desired extensions, and any allergies or sensitivities.

PURCHASING HAIR EXTENSIONS: PLEASE READ CAREFULLY

EXTENSIONS ARE NON-REFUNDABLE.

HAIR + INSTALL PACKAGES REQUIRE A DEPOSIT WHICH COVERS YOUR HAIR EXTENSIONS. THIS IS A NON-NEGOTIABLE. DEPOSITS MUST BE SUBMITTED 24 HRS OF BOOKING.

Pricing and Payments

All service prices are listed on our website and Acuity Scheduling page. Prices are subject to change, and any changes will be communicated to clients in advance.

IF YOU ARE BOOKING

HAIR + INSTALL. PACKAGE THE DEPOSIT IS AS FOLLOWS

Hair + INSTALL $575 = $375 DEPOSIT

A non-refundable deposit of 50%.- 70% of the total service price is required to secure your appointment. This deposit will be applied towards the total cost of your service.

DEPOSITS : APPLE PAY OR ZELLE

504-579-9422

If you purchase or book hair extension packages, bundles, hair specials, etc you will be charged a standard deposit which can exceeds 50% of appointment covers your hair extensions.

Payment Methods:

We accept electronic payments Apple Pay, Zelle, and CASH

Refund Policy:

1. Returns and Refunds:

- We do accept returns and offer refunds

- To be eligible for a return and refund, the item must be in its original packaging, and in the same condition as when it was received and approved by owner

- Proof of purchase is required for all returns and refunds.

- If you purchase extensions and are unable to pickup/cancel they will be mailed

2. Non-Refundable Items:

- Certain items are non-refundable, including but not limited to:

- Extensions

- Downloadable software or digital products

- Customized or personalized items

- Perishable goods

3. Return Process:

- To initiate a return, please contact our customer support team within the specified return period.

- Our team will provide you with a return authorization number and instructions on how to proceed.

Cancellation and Rescheduling

**Notice Required:**

Cancellations or rescheduling must be made at least 24-48 hours before the appointment to avoid a cancellation fee. NO EXCEPTIONS

Cancellation Fee : If an appointment is cancelled with less than 24-48 hr notice or in the event of a no-show, a fee of 50% of the total service price will be charged.

Rescheduling: If you need to reschedule, please do so as soon as possible.

Late Arrivals

Please arrive on time for your appointment.

There will be a right to deny service or an additional charge will occur $1.00/min

If you arrive more than 15-30 minutes late, we may need to reschedule your appointment or shorten the service time, which may affect the final outcome and may incur a late fee.

Service and Satisfaction

Pre-Appointment Preparation:

Clients should arrive with clean, dry hair. Please avoid using any heavy products or oils on your hair before your appointment.

Allergies and Sensitivities:Inform us of any allergies or sensitivities prior to your appointment so that we can use the appropriate products.
Adjustments: If you experience any issues with your extensions within 1-2 days of your appointment, please contact us for a complimentary adjustment.

Aftercare and Maintenance

Proper aftercare is essential for the longevity of your extensions. We will provide detailed aftercare instructions during your appointment.

Ninety Nine Hair Co

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